Dutch-speaking Customer Happiness Officer

Dutch-speaking Customer Happiness Officer 1
DevOps – Site Reliability Engineer (H/F)
15/06/2020
Agricultural Sales Manager – V.I.E in UK
21/06/2020

Site SENCROP Sencrop

Sencrop for farmers

Description du poste

As a fluent Dutch speaker, join the European expansion of a fast-growing agtech startup, serving all farmers.

You will be in charge of managing our customers with the implementation of our products and services. Your focus will be on client satisfaction and retention.

The mission, if you choose to accept it

  • Ensure smooth on-boarding of new users to help them feeling confident about using our products & services
  • Build solid customer relationships with your proactive approach to user issue resolution
  • Follow-up, day-to-day activity and operations, as a functional and technical adviser
  • Identify opportunities for improvement, overseeing potential new pains and challenges to continuously enhance business and operational efficiency
  • Listen to our customers to identify their needs and find solutions
  • Work closely with teams (Hardware and Software) to participate in the evolution of the app, based on market requirement

Are you the ideal candidate?

  • You love helping people, and your empathy enables you to take issues as if they were your own,
  • You are able to explain complex issues in a simple way & and you are a problem-solver,
  • Technically aware, you ideally have previous experience in customer support,
  • You are fluent in Dutch,
  • You are showing interest into agricultural subjects.

Sencrop, in a nutshell

Our mission at Sencrop is to make precision agriculture technology more accessible for more precise, efficient, and environmentally-friendly farming.

More than 10,000 farmers are using our connected ag-weather stations to receive real-time data and forecasts for temperature, humidity, wind speed, and rainfall in their fields. With this ultra-local and reliable data, Sencrop makes it easy to decide the course of action that should be taken in any weather event, and make the best farming choices at the right time: crop protection/sowing/irrigation, etc.

Positioned at the cutting edge of innovation in connected agriculture, Sencrop won the top award for its high-precision agrometeorological station and platform at the 2017 SIMA Innovation Awards ceremony.

Benefits

  • Contract : CDI (full time or part time)
  • Salary : according to experience
  • Peace of mind with an attractive employer-sponsored insurance
  • Location : Euratechnologie in Lille – North of France, at the heart of the European Tech!

Ready?

Let’s join our international team and bring real added value to the agriculture of tomorrow!

Pour postuler, envoyez votre CV et votre lettre de motivation par e-mail à job.3yays@sencrop1.recruitee.com